ISO/IEC 20000:2019 PDF

ISO/IEC 20000:2019 PDF

Name:
ISO/IEC 20000:2019 PDF

Published Date:
05/01/2019

Status:
Active

Description:

IT Service Management - A Practical Guide

Publisher:
International Organization for Standardization/International Electrotechnical Commission

Document status:
Active

Format:
Electronic (PDF)

Delivery time:
10 minutes

Delivery time (for Russian version):
200 business days

SKU:

Choose Document Language:
$14.7
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ISO has created a practical guide on how to manage services in today's dynamic service environment using ISO/IEC 20000-1:2018. Additionally, it also describes how to incorporate popular management methods (such as Agile, Lean or DevOps), service management frameworks and methodologies (ITIL, COBIT, CMMI-SVC), and additional standards (ISO 9001, ISO/IEC 27001, ISO 31000) into the IT service management system.
File Size : 1 file , 810 KB
Note : This product is unavailable in Russia, Ukraine, Belarus
Published : 05/01/2019

History

ISO/IEC 20000:2019
Published Date: 11/01/2019
IT Service Management - A Practical Guide
$14.7
ISO/IEC 20000:2019 - IT Service Management - A Practical Guide
Published Date: 06/01/2019
IT Service Management - A Practical Guide
$16.2
ISO/IEC 20000:2019
Published Date: 06/01/2019
IT Service Management - A Practical Guide
$14.7
ISO/IEC 20000:2019
Published Date: 05/01/2019
IT Service Management - A Practical Guide
$14.7
ISO/IEC 20000:2019
Published Date: 05/01/2019
IT Service Management - A Practical Guide
$14.7

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